Returns
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I hope you are happy with any product purchased, but if you wish to return a product to me for any reason you may do so within 14 days of the delivery date.
​It must be in a saleable condition and in its original undamaged packaging.
Upon ascertaining the issues, I will either refund the price, repair the product or replace the product.
The cost of returning items is down to you and you are responsible for any returned goods until they are delivered to me.
Return delivery charges will only be refunded in the event of faulty, damaged or incorrect items being sent to you. This does not affect your statutory rights.
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I will refund returns postage for an item which is faulty, damaged or sent to you in error. This does not affect your statutory rights to return faulty or inaccurately described goods.
Unfortunately, postage costs for returned items from outside of the UK cannot be refunded.
I am happy to offer a refund, repair or exchange on any unused items with labels and/or packaging intact within 14 days of delivery. This does not affect your statutory rights.
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If a refund is required, it will be made in the same way as the original payment method (such as debit or credit card account).
If you would like to return an order, please notify us in the first instance at the following email address: contact@littlesirentreasures.com
Our returns address is:
Returns
Little Siren Treasures
6 Harrington Walk
Lichfield
Staffordshire
WS13 7UY
England
Little Siren Treasures will not be held responsible for any delays to refunds or postage issues.
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Other than for defective products, returns outside the timeframe set out above, may be accepted at the sole discretion of Little Siren Treasures and may be refunded as a credit to be spent online.